Privacy Policy

1. Data Controller

The data controller for the processing of your personal data is Wenn Property AS. Wenn Property AS provides property management and damage assessment services, processing personal data in accordance with the General Data Protection Regulation (GDPR), particularly in our role as a data processor for clients such as insurance companies. If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at hello@wennproperty.no.

Wenn Property AS
Address: Prof. Olav Hanssens vei 7A, 4021 Stavanger
Email: hello@wennproperty.no

2. Personal Data We Collect

We collect various types of personal data to provide and improve our services. This includes, but is not limited to:

Contact information — such as name, email address, and phone number.

Property-related information — including addresses and documentation of damages for insurance purposes.

Usage data — such as your IP address, browser type and version, the pages of our Service you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Anonymized data — for analytics and machine learning purposes. This data is fully anonymized and cannot be linked back to individuals.

3. Purpose

The personal data we collect is used for the following purposes:

• To provide and improve our services.
• To manage and assess reports on behalf of our clients.
• To maintain communication with our clients and service users.
• To analyze website usage and improve the functionality of our services.
• To ensure compliance with legal obligations, such as data retention rules.

4. Legal Basis for Processing

The legal basis for processing your personal data depends on the specific context in which we collect it. The following legal grounds apply:

Contractual necessity — we process personal data to fulfill our contractual obligations with clients.

Legitimate interests — in some cases, we process data to pursue our legitimate business interests, such as improving our services.

Consent — we may process personal data based on your consent, especially for marketing and non-essential services.

Legal obligation — we process data when required by law, such as for tax or regulatory compliance.

5. Service Providers and Sharing of Information

We may employ third-party companies and individuals due to the following reasons: to facilitate our Service; to provide the Service on our behalf; to perform Service-related services; or to assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

6. Storage, Security and Retention

Personal data is stored in Norway with approved providers. We use encryption, access control, and regular security assessments to protect your data. 3D scans and project data are stored encrypted.

We retain personal data for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Specifically:

• Personal data related to reports will be kept until the case is resolved and the legal basis for retention ceases.
• Anonymized data may be retained for analytical purposes.
• Once the retention period expires, personal data will be securely deleted or anonymized.

7. Your Rights

When we process personal data relating to you, you have the following rights:

Access. You have the right to request Wenn Property to confirm whether Wenn Property is processing your personal data or not. You also have the right to ask for a copy of your personal data that Wenn Property processes.

Correcting personal data (rectification). You may ask us to rectify any errors in your personal data.

Erasure (the right to be forgotten). You may ask us to erase your personal data, which request we will respect and comply with.

Restriction. You may ask us to restrict the processing of your personal data.

Object. You may object to the processing of your personal data.

Data portability. You may ask us to provide you or others with your personal data in a structured, commonly used and machine-readable format.

Please note that the above rights may be subject to exceptions and limitations. We cannot, for example, comply with an erasure request if we have a legal obligation to retain such data.

You may send us an e-mail at hello@wennproperty.no if you wish to exercise any of the above rights. Please note that we may ask you to provide proof of identity or to use a different channel of communication in order for us to verify that you are who you purport to be.

8. Cookies

We use three categories of cookies and similar technologies:

Necessary — required for the site to function. Always set and do not require consent.

Analytics — we use Plausible Analytics to understand how the site is used. Plausible is a privacy-focused service that does not use cookies and does not collect personally identifiable information.

Marketing — with your consent, we use the Meta Pixel (provided by Meta Platforms Ireland Ltd) to measure the effectiveness of ads on Facebook and Instagram and for retargeting. The Meta Pixel sets cookies (including _fbp and _fbc) and shares data with Meta Platforms Inc. in the US. The transfer takes place under the EU-US Data Privacy Framework. You may withdraw consent at any time by clearing your browser's cookies for this site or choosing “necessary only” the next time the consent banner is shown.

9. Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

12. Questions and Complaints

If you have additional questions on how we process personal data, or are dissatisfied with our processing, you are welcome to contact us at hello@wennproperty.no.

You may also lodge a complaint with the Norwegian Data Protection Authority, which is responsible for supervising compliance with data protection regulations in Norway. Please click here to access the contact information to the Norwegian Data Protection Authority.

Further details on your rights are available in the Data Protection Act and the General Data Protection Regulation (GDPR), which can be accessed by clicking here.